ClickUp plan for 18 users with 2 power users: custom fields, goals

Part of our guide on supporting medium-sized teams

Sorting ClickUp plans for 18 users with two power users needing custom fields, goals, and time tracking made clear.

Understanding ClickUp plans for 18 users with power user needs

ClickUp structures its workspace plans around user counts and feature tiers. For a team of 18 users including 2 power users requiring custom fields, goals, and time tracking with billing rates, the plan must support these functions fully across these users.

The Free and Unlimited plans support unlimited users but restrict advanced feature use. Custom fields and goals are limited or absent in lower tiers, and time tracking with billing rate tracking is only offered starting at Business plan.

Therefore, a plan that supports at least 18 users and unlocks advanced features like unlimited custom fields, goals, and time tracking with billing rates is essential. The Business plan caps at 100 users, easily covering 18 users with room to grow.

For teams with 18 users, it's critical to consider not only current needs but also potential user growth and feature requirements that may arise. While the Business plan supports up to 100 users, if you anticipate expanding beyond that, planning for Business Plus or Enterprise from the start can prevent disruption. People in this spot often ask about google workspace plan with sso as well.

Another aspect is feature usage intensity. Power users who frequently use custom fields, goals, and time tracking will benefit from the Business plan's unlimited allowances, whereas casual users might not require such extensive capabilities. Balancing these needs ensures cost efficiency without sacrificing functionality.

Which ClickUp workspace plan supports time tracking for 12 users and billing rates

Time tracking with billing rates is only available starting from the Business plan in ClickUp. Neither Free nor Unlimited plans include billing rate support in their time tracking features.

For 12 users requiring time tracking with billing rates, the Business plan is the minimal viable option. It unlocks advanced time tracking functionalities and supports up to 100 users. The other half of this decision is admin controls in notion.

This means your entire user base benefits from consistent, accurate time tracking and billing rate assignment, crucial for project costing and client billing.

When considering time tracking for 12 users specifically, it's important to note that while the Business plan allows billing rates, each user must be licensed under the plan to access these features. This means partial licensing or mixed plans are not supported, which can impact budgeting.

A practical approach is to enable all time-tracking users on the Business plan to maintain consistency. For example, if 12 users track time with billing rates, licensing all 18 users under Business ensures uniform access and avoids administrative complexity. We go through pricing options for task tools step by step elsewhere on the site.

ClickUp workspace plan for 18 users with two power users needing custom fields and goals

Custom fields and goals are premium features that unlock powerful workflow customization and progress tracking. The Free plan limits custom fields and does not include goals. Unlimited plan offers limited custom fields but no goals.

Business plan expands these limits to unlimited custom fields and includes Goals. This plan fits your needs for 18 users including 2 who require these advanced tools.

This ensures power users can fully tailor their workflows and track objectives while standard users are sufficiently supported for team operations.

Power users often require extensive customization. For instance, one power user might need to create over 50 custom fields for complex project tracking, which the Business plan supports without additional costs or limits, unlike lower plans where limits can hinder workflow efficiency.

Additionally, goals management in the Business plan allows setting hierarchical objectives with measurable targets and progress tracking. For example, a power user can set a goal to increase project completion rate by 20% within a quarter, linking tasks directly to this goal to monitor performance seamlessly.

Common misconceptions about ClickUp plans and feature access

Myth: Free and Unlimited plans support all time tracking features. Fact: Billing rates and advanced time tracking only come with Business and above.

Myth: Unlimited users means unlimited feature access. Fact: User limits and feature caps are separate; large teams on Free plans face major feature restrictions.

Myth: Custom fields are unlimited on all paid plans. Fact: Only Business and higher remove custom field limits.

Another misconception is that all users can configure custom workflows regardless of plan. In reality, lower plans limit workflow automation and integrations, which are vital for power users managing complex projects with custom fields and goals.

Also, users sometimes assume that adding apps or integrations will compensate for plan limitations, but many advanced features like billing rates in time tracking are hardcoded into the Business plan and cannot be supplemented externally.

• Myth -> Fact: Billing rates need Business+
• Myth -> Fact: Unlimited users ≠ unlimited features
• Myth -> Fact: Custom fields capped on Unlimited plan

How to choose the best ClickUp plan for your 18-user team with power users

Evaluate the number of users who need power features like custom fields, goals, and time tracking with billing rates. In your case, 2 power users among 18 require Business plan capabilities.

Choose a plan that covers all users without forcing mixed tiers, so everyone operates on the same feature set. Business plan supports up to 100 users, perfect in this scenario.

Factor in your budget tolerance, knowing Business plan is pricier but essential for accurate time tracking and customizable workflows that boost productivity and billing accuracy.

In practice, conducting a feature audit before selecting a plan helps. List each user’s needs against plan features; for example, 2 power users needing unlimited custom fields and goals, 12 requiring time tracking with billing rates, and 4 using basic task management.

Consider also that training and support levels differ per plan; Business plan users benefit from priority support, which can reduce downtime and improve adoption for complex features.

Lastly, analyze the cost-benefit of upgrading versus the productivity gains from advanced features. Sometimes, investing in a higher-tier plan like Business pays off through improved billing accuracy and workflow customization that saves time and reduces errors.

1. Identify users requiring advanced features
2. Confirm feature availability per plan for those users
3. Check user limits per plan match your team size
4. Balance budget against feature necessity
5. Select Business plan to cover all needs

Calculating your feature and user needs to confirm the right ClickUp plan

Start with your total user count: 18 users. Two require power user features: custom fields, goals, and time tracking with billing rates.

Business plan supports unlimited custom fields and goals, and time tracking with billing rates for all users.

Verify your team will not exceed 100 users soon, as this is the Business plan cap; otherwise consider Business Plus or Enterprise.

Use the table below to summarize feature needs against plan support to see clearly why Business plan is your best fit.

A useful check is to calculate feature usage frequency: if power users create dozens of custom fields monthly or set multiple goals quarterly, lower-tier plans will bottleneck their productivity.

Confirm also that time tracking data with billing rates integrates cleanly with your accounting or invoicing software, which is streamlined from the Business plan upward.

Before finalizing, revalidate user count and feature needs every quarter, as growing teams or shifting responsibilities can change plan suitability rapidly.

Questions people still ask

Having managed teams using ClickUp, I know the Business plan unlocks crucial workflows for power users without overspending.